HOANG HAI FIXED WIFI - Catch the signal freely, Great deals over 50,000¥
Hikari Fixed WiFi provided by Hoang Hai is a high-speed internet service, using advanced fiber optic technology, providing stable and strong connections. With unlimited transmission, low latency and the ability to serve multiple devices at the same time, it is suitable for families and businesses in Japan.
FIXED WIFI REGISTRATION SERVICE IN HOANG HAI
Manshon Houseマンション
Fee 4,180 yen/month
Private house一戸建て
Fee 5,720 yen/month
Apato Houseアパート
Fee 5,720 yen/month
SIMPLE & QUICK REGISTRATION PROCEDURE
⚡ Get the offer now before the clock hits 0 ⚡
WHY SHOULD YOU CHOOSE HOANG HAI?
TRUSTED BRAND, OUTSTANDING CUSTOMER SERVICE
✔️ Use FREE extended services for fixed Wifi at Hoang Hai
✔️ Clear and transparent contract on fees right from the registration
✔️ Commit to absolute confidentiality of customer information - no worries about losing personal information
✔️ Fast and continuous Vietnamese support throughout the installation and usage process
✔️ 9-year leading prestigious brand for Vietnamese people in Japan
✔️ Always put customers at the center of every service
EXPANDED SERVICES AT HOANG HAI
All the services below are FREE when you register for fixed Wifi installation at Hoang Hai.
Fixed wifi registration process
Step 1
Customers contact via Hoang Hai's fanpage
Step 2
Consultant for installation package (depending on customer address)
Step 3
Detailed advice on contracts, installation conditions and promotions
Step 4
Customer agrees and provides:
1. Original Gai Card (Gai Card), still valid
2. Passport photo first page
1. Original Gai Card (Gai Card), still valid
2. Passport photo first page
Step 5
The network operator confirms whether network line installation is required or not.
Step 6
The carrier sends staff to install or ship the equipment to your home.
Step 7
Hoang Hai staff support customers to activate wifi
Step 8
Customers can rest assured when using wifi.
WARNING
❗ What will happen when registering for fixed WiFi at UNRELIABLE units?
Did you know that 80% of customers are having trouble registering for fixed WiFi at unreliable places? ⚠️
Buying and selling personal information
⚠️
Hidden fees: cheap at first, then skyrocketing a few months later
⚠️
Non-transparent contracts – unclear advice
⚠️
No support after signing the contract - customer takes care of everything
FAQ
1. What is the registration procedure?
Required documents:
• Residence Card (在留カード): Confirms personal information and period of residence.
• Passport (パスポート): To verify information.
• Bank account or credit card information: Used to pay monthly fees.
• Callable phone number (if available).
2. After registration, how long can I use it?
Estimated installation time is about 10-15 days (may take longer depending on the infrastructure at your home address).
3. Is there an activation fee?
Yes. Normally, the activation fee is about 3,300 yen and is only for 1 month during the first month of payment.
4. Is there any deposit or upfront fee required?
No deposit required. SoftBank typically doesn't require a down payment or deposit, but this can vary depending on the program and customer.
5. Is the installation fee completely free?
Maybe. In some promotions, the installation fee may be completely free or discounted. You should check the details at the time of registration. It will depend on the promotion program at each time.
6. If I move, can I take my Wifi with me? Are there any additional charges?
Yes. You need to notify SoftBank about your move so they can help you relocate your services. Relocation fees may apply, depending on your contract terms and the infrastructure at your new location. Or contact HOANG HAI for assistance.
7. What happens if I cancel the contract early?
Typically, contracts are for 2 years and automatically renew. If you cancel early, you may be charged a penalty fee of 1 month's base rate + the remaining installation fee in the contract (if applicable).
8. What if I experience network problems or lose connection?
If you have network problems, you can contact SoftBank directly or text HOANG HAI for the most timely support.
9. Is the network speed stable? Is there a data limit?
Maximum speed is 1GB/s and will depend on many factors such as region or geographical location of the transmission line. Unlimited capacity, devices such as laptops, PCs,... Suitable for 2~3 people or more.
10. If my house does not have an Internet connection port, can it still be installed?
Yes. The technician will check and install the gateway if necessary. Installation fee will apply.
11. Can I schedule wifi installation on weekends or holidays?
Yes. SoftBank offers installation services on weekends and holidays, depending on the technician's schedule and your area, and there will be an additional overtime fee, which is usually ¥3,300. There will be no additional charge for installation on a weekday.
12. Can I buy my own modem/router to use?
Yes. You can use your own modem/router. However, make sure the device is compatible with SoftBank's service and meets the required technical standards.
13. Can I apply if I do not have a long-term visa?
Yes. Normally, SoftBank only requires customers to have a valid residence card and a visa valid for more than 1 day to apply.
14. Can I install it myself or do I have to wait for a technician to come and install it?
If your home already has a transmission line, the network provider will send the equipment and you can install it yourself. On the contrary, if there is no transmission line available, you will need a technician to install a new one.
15. Can I change my plan? Why can I only subscribe to this plan?
Maybe. However, usually the package will be fixed according to each type of subscriber, so you will need to contact softbank and wait for the result.
16. Does Softbank provide customer support in Vietnamese?
No. Softbank currently only supports 5 languages: Japanese, English, Chinese, Indian, Italian... However, HOANG HAI will support you with any problems encountered while using wifi when you need to contact the network operator.
17. If I no longer need the device, how do I return it?
In case you no longer use it, you need to notify HOANG HAI to terminate the network and complete the contract cancellation procedure as well as the procedure to return the device to the network operator to avoid incurring penalty fees.
