Right from the time of establishment as a small individual entrepreneur, the founder of Hoang Hai Mobile has always set himself the core goal of being number one in after-sales service. After nearly 8 years of business, this position has never changed. Hoang Hai has left Vietnamese and Japanese businesses far behind with a Mobile warranty policy of up to 13 months. Now that the industry's average has caught up, Hoang Hai has once again affirmed the brand's reputation with a phone warranty policy of up to 18 months!

All new and used phones, iPads, Airpods, and Apple watches are covered by an 18-month warranty from the date of purchase.

Hoang Hai wants to affirm to customers about the quality of the products, confident in the reputation of honest business, and at the same time wishes to bring positive impact to the entire technology industry. When all technology companies improve the warranty policy, consumers will enjoy more benefits, feel secure in using the service as well as feel more worthy when buying products with hard-earned money.

In addition, Hoang Hai's product trial and return policy has also been raised to a new level.

If customers are not satisfied with the product, feel unhappy, or change their mind and do not want to use it anymore, they can return it within the specified time. Hoang Hai will refund 100% as long as the product is in its original condition.

- Used phones and laptops : 1 week free trial.

- New phones and laptops in original boxes : Can be exchanged/returned within 1 week. (Returned products must have original seal, original box, and original condition)

- New watch in box : Can be exchanged/returned within 3 days. (Returned product must have original seal, box, and original condition)

- Sim, wifi: 3 days free trial