01. Hoanghaimobile has a return policy for the following cases:
1. Goods damaged during transportation.
2. Product images and quality do not match the content posted on the website.
3. Other causes identified from the supplier side.
The time for accepting returns is applied within 02 days after receiving the goods. If you wish to return the goods, please quickly contact Hoanghaimobile for timely response.
02. Refund regulations:
Customers paying via Bank Transfer, Daibiki: Refund time within 3 working days from the date of receipt and processing. Note that for bank transfers, Hoang Hai will only refund to the card used for payment.
03. Complaint reception information
Hotline: updating Email: info@hoanghaimobile.jp Facebook Fanpage: click here